FAQ

We provide a range of cleaning services including regular home cleaning, deep cleaning, end-of-tenancy cleaning, office cleaning, and more.

Yes, our team comes fully equipped with professional-grade cleaning products and tools. However, if you have specific preferences, let us know!

You can book a service through our website, by calling us at 07355447427, or by sending an email to tricia@mopnpop.co.uk.

We operate in East Sussex, covering homes, businesses, and holiday lets in the region.

We offer both! Whether you need a one-time deep clean or ongoing scheduled cleaning, we can accommodate your needs.

Yes, we are fully insured, and all our team members are DBS-checked for your peace of mind.

Pricing depends on the type of service, property size, and level of cleaning required. Some services may require a visit to provide an accurate quote.

No, as long as we have access to the property, we can clean while you're away. We can discuss secure key handover options if needed.

We understand plans change! Please let us know at least 24 hours in advance to reschedule or cancel your booking.

Yes! We prioritise safe, non-toxic, and environmentally friendly cleaning solutions whenever possible.

We do our best to provide consistency and match you with the same cleaner for regular services.

Your satisfaction is our priority! If you have any concerns, please let us know within 24 hours, and we will make it right.